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SwingShot

SwingShot Support

Welcome to the SwingShot Help Center.

Faqs - General Features

SwingShot provides you with a simple way to improve your game. The heavy lifting of finding a qualified instructor is provided by us. All you need to do is film yourself on your smartphone, download the app, and submit your video for review. Within 24 hours you will be provided with detailed feedback based upon your video.

Yes, you can take a video and add to your “camera roll”, but you will eventually need to upload the video through the app so an instructor can review.

Yes, all our instructors a certified to teach you the game of golf. You just inform us what you would like to work on i.e., drives, chips, putting or hitting out of bunkers, we can help with any of your needs.

We try to keep the same instructor for consistency however if your instructor is unavailable within the 24-hour window we will inform you and give you the option to extend the time to obtain feedback from the same instructor or look at a different instructor to satisfy the 24-hour target.

No, other than your instructor you are the only person to have access to your library. Also, your library will be archived for 90 days in the cloud even if you cancel and decide to come back.

FAQS - Service Plans

Yes, anytime you wish to upgrade your SwingShot package you can do so within the app. The cost of the upgrade is dependent upon which package you choose.

Yes, please let us know what your issues are with the recommended instructor. We select the initial PGA instructor, but if you’re not satisfied with that initial SwingShot, you have the option of requesting a new PGA instructor within the SwingShot network.

SwingShot will be launching a good (Par Plan),
better (Birdie Plan), best (Eagle Plan) in the fall of
2023. This allows us to fit a package based upon
your need. In the meantime, you can always
purchase additional SwingShots for only $12.95
per SwingShot.

FAQS - Payments & Refunds

Yes, you can cancel at any time but please give us a chance to make you happy. Just email us what your issue is and give us a chance to rectify to your satisfaction.

Have a Different Question or Concern?

We are here to answer any question you may have. Feel free to reach via contact form.

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