Thank you for shopping at SwingShot.
If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 60 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.We will even pay the cost to ship it back to us. (U.S Customers only.)
To be eligible for a return, please make sure that:
- The product was purchased in the last 60 days
- The product is in its original packaging
- You have the receipt or proof of purchase
- You obtained a Return Merchandise Number (RMN) from us
Products that do not meet these criteria will not be considered for return.
To obtain a Return Merchandise Number (RMN), contact us:
- By phone number: 973-419-6500
- By email: support@swingshot.com
- By visiting this page on our website: http://www.swingshot.com/contact/
Send the product with its original packing and the receipt or proof of purchase and the RMA number, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to:
Rush Order Inc.
Attn: SwingShot Returns Dept.
6600 Silacci Way
Gilroy CA 95020
United States
Shipping charges
Shipping charges incurred in connection with the return of a product are refundable for U.S. orders.
Damaged items
If you received a damaged product, please notify us immediately for assistance.
Sale items
Sale items can be refunded.
Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By phone number: 973-419-6500
- By email: support@swingshot.com
- By visiting this page on our website: http://www.swingshot.com/contact/